Knowledge base
- How do I purchase a Remote Digital Signature from the Namirial Shop website?
- How long does it take on average to obtain a signature certificate?
- I have digitally signed a document but how come I don't see anything different from the unsigned one?
- I need to send a digitally signed document in pdf format, what can I do?
- In the event of theft or loss, how long does it take to issue a new digital signature?
- In case of theft or loss, what procedure should I follow?
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- FirmaCerta - I have received a PKCS#11 error and am unable to use my signature. How do I resolve this issue (Windows)?
- FirmaCerta - Error "ATTENTION – SMARTCARD NOT PRESENT" (Windows)
- FirmaCerta - I cannot sign a file in Cades format (.p7m), how can I reset the functionality? (Windows)
- FirmaCerta - I am experiencing the Unauthorizerd Error (401), how can I solve this problem?
- FirmaCerta -I have received a "Key Login Error" message while using the Remote Signature process. What should I do?
- FirmaCerta - I have received an "Incorrect OTP Code" error message when using the Remote Signature process. What should I do?
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- What will I need during the video identification procedure?
- Which data is required during the registration?
- What does the whole video identification procedure consist of?
- What are the technical requirements for online registration and Video Identification?
- Which devices can I use to complete the registration and video identification procedure?
- How long does a Video Identification voucher last?
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