The "PKCS#11" error occurs when the Smartcard cannot be read by the reader used and/or to access the websites of Public Administration bodies.
To resolve the issue, you will need to download the Drivers required for the proper use of the device, making sure to disable your antivirus temporarily. You will have to restart your PC once installation is completed.
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For Smart Card devices:
DRIVER - BIT4ID PKI Manager: http://download.firmacerta.it/ca-docs/easyupgrade/bit4id_win.exe
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For Token USB devices:
DRIVER - BIT4ID PKI Manager: http://download.firmacerta.it/ca-docs/easyupgrade/bit4id_win.exe
- DRIVER - SWITCH SERVICE: http://download.firmacerta.it/ca-docs/easyupgrade/SwitchService_installer.exe
If the problem persists