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  2. [DIGITAL TRUST SERVICES] DIGITAL SIGNATURE
  3. FAQ Software FirmaCerta

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FirmaCerta - I am experiencing the Unauthorizerd Error (401), how can I solve this problem?

Updated 29 September 2023 07:12

If the following error occurs: 

 

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it means that you are signing and marking a PDF file, but you do not have the Time Stamp service. 

To solve this problem, click on "Sign" and not on "Sign and Mark".

To purchase the Time Stamp service, go to:  https://www.namirial.global/timestamps/ 

 

 

If the problem persit

Contact us

 

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© Namirial S.p.A. - Trade and Companies Register of Ancona and Tax Code No. 02046570426 - Economic and Administrative Index (REA) No. AN157295 - Share Capital of Euro 8.251.298,70
© Namirial S.p.A. - Trade and Companies Register of Ancona and Tax Code No. 02046570426 - Economic and Administrative Index (REA) No. AN157295 - Share Capital of Euro 8.251.298,70