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FirmaCerta - I have received an "Incorrect OTP Code" error message when using the Remote Signature process. What should I do?

If you receive this error:




it means you are entering the incorrect OTP.

You must enter the OTP Code issued by the Namirial OTP App and valid for 30 seconds.


Attention: This procedure relates to users of the Namirial OTP App (iOS - and Android - or later versions).


For information on installing and configuring the Namirial OTP App, see the following articles: 



If the problem persit

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