The "PKCS#11" error occurs when the Smartcard is not read by the reader used and/or to access the website of Public Administration bodies.
To resolve the issue, you will need to download the Driver required to use the device properly, making sure that your antivirus is temporarily suspended. You will need to restart your PC once installation is complete.
- For Smart Card devices:
DRIVER - BIT4ID PKI Manager: http://download.firmacerta.it/ca-docs/easyupgrade/bit4id_win.exe - For Token USB devices:
DRIVER - BIT4ID PKI Manager: http://download.firmacerta.it/ca-docs/easyupgrade/bit4id_win.exe - DRIVER - SWITCH SERVICE: http://download.firmacerta.it/ca-docs/easyupgrade/SwitchService_installer.exe
If the problem persit