- How can I recover my login password?
- Can I change the language of my interface?
- How can I add other users to my organisation?
- What roles can be assigned to users in my organisation?
- Can a signer affix multiple signatures within the same envelope?
- What is the difference between access code authentication and SMS code authentication?
- How can the signer access the envelope to be signed?
- How can I be updated on the status of the envelope and the signatures affixed by the recipients?
- Can the signer use a remote Qualified Electronic Signature certificate issued by any Certification Authority?
- Can the signer use a Qualified Electronic Signature certificate on a Smart Card/USB Token device from any Certification Authority?
- Does the signer need to configure their Smart Card/USB Token device before signing?
- I am trying to send a reminder to the signer but an error message keeps appearing, what does this mean?
- Can I share my envelopes with Team members?
- Can the signer download and save a local copy of the envelope they have signed?
- Can the sender download and save a local copy of the envelope signed by the signers?
- Once the envelope is signed, has the signer completed the procedure?
- Can I customise the screen that the signer will see at the end of the signing process?
- An envelope has expired before all the recipients could sign it: what can I do?
- The time displayed in the signature picture does not correspond to the local time zone: how can I align this information?
- Can you recover an envelope or template that has been deleted from eSignAnyWhere (eSAW)?
- How can I monitor how many envelopes I have used and when my license will expire?
- How can I delete a user from my organisation?
- How can I delete my own user account from the relevant eSignAnyWhere (eSAW) organisation?
- Can I check the activation status of the Namirial services in real time?